Privacy Policy

01. INTRODUCTION

Clover Household ("we," "our," or "us") is dedicated to providing residents of Quebec City with actionable strategies to mitigate the effects of inflation on daily household expenditures. In the course of providing our services through our website, we collect and process certain personal information.

This Policy describes our practices regarding the collection, use, and disclosure of personal information in accordance with Quebec’s Act respecting the protection of personal information in the private sector (CQLR c P-39.1), as amended by Bill 25 (formerly Bill 64), and the federal Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

03. INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

• Identity Data: Name, surname, and title if provided via contact forms.
• Contact Data: Email address, telephone number, and postal code for regional inflation analysis.
• Technical Data: IP address, browser type, time zone settings, and operating system.
• Usage Data: Information on how you interact with our inflation-reduction guides and calculators.
• Cookies: Small data files stored on your device to improve user experience.

04. PURPOSES AND LEGAL BASIS

Under Quebec law, we process your data based on Consent, Legitimate Interest, or Contractual Necessity. Specifically:

05. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once the information is no longer required, it is securely destroyed or anonymized in accordance with Law 25 standards.

06. THIRD-PARTY TRANSFERS

We do not sell your personal data. We may share data with service providers (e.g., hosting, analytics) who are contractually bound to protect your information at a level equivalent to our own. Some servers may be located outside of Quebec (e.g., in other Canadian provinces or the USA). By using our site, you acknowledge this cross-border transfer.

07. YOUR RIGHTS (QUEBEC LAW 25)

As a resident of Quebec, you have the following rights:

• ✔ Right to Access: Request a copy of the personal information we hold about you.
• ✔ Right to Rectification: Request correction of inaccurate or incomplete data.
• ✔ Right to Deletion: Request that we delete your data (the "Right to be Forgotten").
• ✔ Right to Portability: From September 2024, the right to receive your data in a structured, commonly used format.
• ✔ Right to Withdraw Consent: You may withdraw your consent for data processing at any time.

09. SECURITY MEASURES

Clover Household has implemented physical, organizational, and technological security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure. We use SSL encryption for all data transmissions.

10. COMPLAINTS

If you believe we have not complied with our legal obligations, you have the right to lodge a complaint with the Commission d'accès à l'information du Québec (CAI), the provincial authority responsible for the protection of personal information.